Return Policy
We appreciate your business and want you to be satisfied with your purchase. If you wish to return a product, please follow our customer-initiated return process:
Contact Us: Reach out to our customer support team within 14 days of receiving your order to initiate the return process. - edchomestyling@gmail.com
Package the Product: Securely pack the item in its original packaging, ensuring it's in resalable condition.
Buy Shipping: Customers are responsible for the cost of return shipping. Choose a reliable shipping method with tracking to ensure safe delivery.
Return Address: Ship the package to Painted Tree Boutiques - Tulsa 8281 S Harvad Ave Suite 112, Tulsa, OK 74137. Please clearly mark your order number on the outside of the package.
Inspection and Refund: Once we receive the returned item and confirm its condition, we will process your refund. Refunds will be issued to the original payment method within 7 business days.
Conditions for Returns:
Products must be in unused, undamaged, and resalable condition.
Returns must be initiated within 14 days of receiving the order.
Original packaging must be included.
The customer is responsible for return shipping costs.
Exclusions:
Personalized or customized items may not be eligible for return.
Items damaged due to customer misuse or negligence may not be accepted for return.
If you have any questions or concerns about our return policy, please contact our customer support team for assistance.